![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
I have it comparatively easy when engaging with the public about my work, since I get to talk about space, and pretty much everyone loves space and dinosaurs. However, I’ve still learned a few useful tricks along the way, so I’ve put them together into my contribution to the FONSFAQ as:
Tips for communicating science effectively to lay audiences
Tips for communicating science effectively to lay audiences
- Ease them into the talk with real-world examples. For instance, I like to break down the cost of a space mission into units of desirable gadget technologies. The cost of the Cassini mission from conception to Saturn orbit insertion, for instance, is approximately 10 million iPads.
- Ask questions frequently. Get the audience engaged. Praise them when they respond. If they persist in being shy, tell them it’s okay to be wrong because this is not a test and you’re not judging them. Interrupting yourself to ask questions also has the bonus side effect of encouraging them to interrupt you with questions.
I often ask an audience to tell me what Cassini is mission that you normally see on satellites. Often the reply is “wings”. I then ask what the wings do and almost invariably someone will shout out, “Solar panels!” - Keep visual aids simple. If you’re using slides, put as little text on them as possible. If you must write more than just the title slide, use two or three bullet points at most. Do not use full sentences. Try and extract as much information as possible from the audience themselves by asking questions. Use images and diagrams rather than words, but again, try to put at most two on each slide. You may find you need a lot more slides for an outreach talk than you do for a normal science talk, but you will get through them quickly.
Here are two slides from my talk on Cassini’s investigation of Saturn’s moons. - Keep notes on your slides. You will probably reuse the same talk many times, but weeks or even months will elapse between outreach events. You will forget quirky facts and the points at which you want to ask questions of the audience if you don’t write them down. Use that note space in PowerPoint for something other than “Click to add notes”!
- Be prepared for off-topic questions. You may or may not be able to answer these. I give talks about planetary exploration by robotic (unmanned) spacecraft. However, I almost invariably get loads of questions about manned spaceflight. Once I was asked if astronauts ate junk food in space. I had to look this question up afterward and e-mail the events organiser. It turns out that the answer is yes, they’re allowed to bring a selection of the favourite snacks in the nutritional payload!
If you get a question like this and you don’t know the answer offhand, you have a few options for dealing with it. If it’s an opinion-based (and inoffensive) question, you can deflect it back, e.g. “What do you think?” If it’s factual or technical, you can encourage the questioner to look up the answer him- or herself. Suggest a useful resource - a book or a website other than Google - where they might find it. If you suspect the answer might be beyond the technical grasp of a layperson, you can offer to look it up yourself and e-mail the events organiser (if the questioner is a student) or the questioner directly, if s/he’s an adult. - Thank your audience. Make a point of doing this right after you finish speaking and before the official Q&A period. Some of your audience will probably be intimidated by you. Those who haven’t been relaxed by your approachable manner during your talk may be encouraged to speak up.
- Bonus: Give away a freebie. This isn’t necessary, but it does help to give out tangible reminders of your talk to the audience. I have two types of freebie. One is an A4 lithograph of Saturn taken by the Cassini spacecraft and printed by NASA. The other is a pen with a compass built into it, to remind people of the instrument I talked about (the magnetometer, which measures the magnetic field around Saturn). Others have reported success with handouts that have puzzles or worksheets on them, or “build your own X with household materials”, where X = spacecraft model, bug trap, baking soda volcano, etc.